Add Participant

AKA: Add Participants

Statistic Name	Description	Function/Formula	API Name
Add Participant	The total Add Participant actions initiated for a given date range. This includes participants added successfully and unsuccessfully. For example, conferenced or handed over versus canceled or rejected.	Count	add-participant-count

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Interaction Summary by Agent

Interaction Summary by Contact Point

Interaction Summary by Flow

Interaction Detail by Agent

Interaction Segment Summary by Agent

Interaction Segment Summary by Agent to Agent

Agent Quality

Interaction Detail by Contact

Interaction Segment

Interaction Detail