Artifacts Sub Type

AKA: Artifact Sub Type

Statistic Name Description Function/Formula

API Name

Artifacts Sub Type

If you select Audio Recording as the Artifact Type, the name of the Audio Recording Type.

Options include:

  • Conference Customer

  • Conference Agent

  • Conference External

  • IVR Snippet

  • Quality Management

 

 

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Artifacts Management Requests