Custom Attributes

AKA: Custom Attribute

Custom interaction attributes allow customized data to be attached to interaction data and viewed in Reporting. Each custom attribute can be displayed in its own column on the report, by attribute name, with the attribute values shown in the rows below it.

Statistic Name Description Function/Formula

API Name

Custom Attributes

 

 

 

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Interaction

Interaction Detail

Interaction Detail by Contact