Date
Statistic Name | Description | Function/Formula |
API Name |
Date |
The specific date on which the line item on the report had occurred. |
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Included in the following data sets:
Note: Some functions/formulas for this information may not be available.
Abandoned Channel by Day
Agent Performance
Queue Service Level by Day
Queue Interactions
Queue Interval Detail
Queue Sub Interval Detail
Queue Entries
Script Detail