Disposition ID

Attribute: disposition_name

Statistic Name	Description	Function/Formula	API Name
Disposition ID	The disposition code that the agent assigned to the interaction. If the agent didn't select a disposition code, a dash (-) is listed.

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Disposition Summary

Queue Interactions

Queue Entries

Recordings & Messaging by Interaction

Interaction

Interaction Agent

Interaction Detail by Queue