End Time

AKA: End Timestamp

Statistic Name	Description	Function/Formula	API Name
End Time	The time, in your tenant's timezone, that the interaction ended.

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Interaction Detail

Interaction Detail by Agent

Interaction Segment Details by Agent

Reason Code by Agent

Interaction Detail by Contact

Recordings & Messaging by Interaction

Recording & Messaging by Agent

Interaction

Interaction Detail by Queue

Interaction Queue

Interaction Segment

Agent Interval

Agent Session

Custom Interaction Attributes

Custom Interaction Attributes by Agent