Interaction Flagged

AKA: Flagged, Interaction Flags

Statistic Name	Description	Function/Formula	API Name
Interaction Flagged	Flagged interactions are indicated by an exclamation mark (!) to show that these interactions may have missing data associated with them. For example, when there isn't a timestamp for when an agent left the interaction or the interaction left a queue. As a result, some of the data associated with the interaction may be inaccurate.

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Interaction Summary by Contact Point

Interaction Summary by Flow

Interaction Detail

Interaction Detail by Agent

Interaction Detail by Contact

Channel by Contact

Recordings & Messaging by Interaction

Custom Interaction Attributes by Agent

Interaction