Interaction ID

Statistic Name	Description	Function/Formula	API Name
Interaction ID	The unique identifier for the interaction.

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Interaction Summary by Agent

Interaction Summary by Contact Point

Interaction Segment Details by Agent

Interaction Detail by Contact

Interaction Detail by Queue

Performance Reports

Queue Interval Detail

Queue Sub Interval Detail

Queue Interactions

Queue Entries

Message Detail

Recordings & Messaging by Interaction

Recording & Messaging by Agent

Script Detail

Script Time Detail

Custom Interaction Attributes

Custom Interaction Attributes by Agent

Interaction

Interaction Detail

Interaction Detail by Agent

Interaction Queue

Interaction Agent

Interaction Segment

Agent Presence Reason Detail

Artifacts Event History

Artifacts Management Requests