Script Status

Attribute: script_status

Statistic Name Description Function/Formula

API Name

Script Status

The script's status:

Submitted: The agent clicked Submit on the script.

Dismissed: The agent didn't submit the script and it was automatically dismissed because Automatically dismiss without warning is selected in the script's configuration.

 

 

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Script Time Detail