Secure Collection Abandon Time

AKA: Secure Collections Abandon Time

Statistic Name	Description	Function/Formula	API Name
Secure Collection Abandon Time	The length of time from when a secure collecton starts to when the customer disconnects during the secure collection.	Maximum, Minimum, Average

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Interaction Summary

Interaction Summary by Contact Point

Interaction Summary by Flow

Abandoned Channel by Day

Interaction

Interaction Detail