Secure Collection Time

Attribute: eckoh_time

Statistic Name	Description	Function/Formula	API Name
Secure Collection Time	The length of time, in seconds, between when a secure collection starts and when it ends. A secure collection starts when the Secure Collection script window is presented to agents and ends when the information is submitted.	Maximum, Minimum, Average

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

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