Total Interactions

Statistic Name Description Function/Formula

API Name

Total Interactions

The total number of interactions that started during the given date range.

This expression formats the Total Interactions statistic so that if there weren't any interactions that started during the given period of time, then 0 is displayed in reports. In other words, if the value is null, 0 is displayed instead of a blank column.

 

 

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

Channel by Contact