Transfers

AKA: Total Transfers

Statistic Name	Description	Function/Formula	API Name
Transfers	The number of times a call has been transferred.	Count
Transfers Total	The total number of transfers that were initiated during the given date range. This includes transfers that successfully complete and those that don't successfully complete. This expression formats the statistic so that if there aren't any transfers for the given date range, then 0 displays in reports. In other words, if the value is null, 0 is displayed instead of a blank column.	Total

Included in the following data sets:

Note: Some functions/formulas for this information may not be available.

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