Abandoned Channel by Day
- Abandons
- Channel Type
- Channel
- CSAT
- Customer Abandon Time
- Customer Conversation Time
- Customer Hold Abandons
- Customer Hold Time
- Customer Holds
- Customer Transfers
- Date
- Entry Length
- Exit Length
- In Routing Duration
- Interaction Queues
- Interaction Secure Collections
- Interaction Time
- Interactions
- IVR Abandon Time
- IVR Abandons
- IVR Time
- Queue Abandon Time
- Queue Callback Answered
- Queue Callback Requested
- Queue Callback Time
- Queue Callback Unanswered
- Queue CSAT
- Queue Time to Answer
- Queue Time
- Queue Abandons
- Secure Collection Abandons
- Secure Collection Time
- Secure Collection Abandon Time
- SLA Abandons
- SLA Denominator
- SLA Numerator
- SLA Time
- SLA
- Tenant ID
- Tenant Name
- Third Party IVR Abandon Time
- Third Party IVR Abandons
- Third Party IVR Initiated
- Third Party IVR Time