
- Artifacts Summary Symbols
- Attribute Name
- Attribute Value
- Audio Recording
- Channel Direction
- Channel Type
- Contact ID
- Contact Point
- CSAT
- Current Queue ID
- Current Queue Timestamp
- Custom Attributes
- Customer Abandon Time
- Customer Conversation Time
- Customer Hold Time
- Customer Holds
- Customer
- Disposition Code
- Disposition ID
- End Time
- External Contact ID
- Flow ID
- Flow Name
- Hook IDs
- Hook Names
- Hook Sub Types
- Hook Types
- In Routing Duration
- Interaction Flagged
- Interaction Hook ID
- Interaction ID
- Interaction Secure Collections
- Interaction Time
- IVR Abandon Time
- IVR Abandons
- IVR Time
- Load Timestamp
- Messaging Transcript
- Queue Abandons
- Secure Collection Abandons
- Secure Collection Time
- Secure Collection Abandon Time
- Start Time
- State Timestamp
- State
- Tenant ID
- Tenant Name
- Third Party IVR Abandon Time
- Third Party IVR Abandons
- Third Party IVR Initiated
- Third Party IVR Time
- Transferred
- Transfers